IT Support for Springfield and DC-Area Businesses

DPS Concepts is a managed IT company based in Springfield, Virginia. We keep the computers, networks, email and security of small and mid-sized businesses across Northern Virginia, Washington DC and Maryland running, with a live support team available 24/7 and engineers who bring more than 25 years of enterprise experience.

Server racks in a data center monitored by managed IT support

Local IT Support Across the DC Region

From Springfield we support businesses throughout the region, including Alexandria, Arlington, Fairfax, Annandale, Burke, Lorton, Falls Church, Tysons and Reston in Virginia, Washington DC, and Bethesda, Silver Spring, Rockville and National Harbor in Maryland. Traffic on the Beltway shouldn't decide how fast your problem gets fixed, so most issues are handled remotely the moment you call. When a job needs someone on-site, we can come to you.

What's Included

24/7 Support

Help is available around the clock when needed with proactive support.

Proactive Monitoring

We watch your computers, servers, and network for warning signs and act before small issues become outages.

Maintenance and Patching

We keep systems operating and software updated and running smoothly.

Desktop and Server Support

We troubleshoot and fix hardware and software problems on workstations and servers.

Network Support

We keep your internet, Wi-Fi, and network equipment reliable and secure.

Microsoft 365 Administration

We manage users, licenses, email, and settings so you don't have to.

Mobile Device Management

We secure and manage company phones and laptops, wherever your team works.

Security, Backup and Microsoft 365 for DC-Area Businesses

Businesses around Washington are a frequent target for phishing and ransomware, especially those that work with larger organizations or government contractors. Our cybersecurity plans cover endpoint protection, email security, multi-factor authentication, patch management, and threat detection and response, sized to your business and your budget. Managed backup and disaster recovery protects your servers, workstations and Microsoft 365 data, and we watch it every day and test restores.
Many DC-area teams split their week between the office and home. We set up and support Microsoft 365, including email, Teams, OneDrive and SharePoint, and use Intune and Windows Autopilot so company laptops arrive ready to work and stay secure wherever your people log in.

How Getting Started Works

We start by learning about your business and reviewing your current technology. Then we document your systems, set up monitoring and security, and address any urgent issues. Your team will know exactly how to reach us for help from day one.

How Your Team Gets Help

Your employees can reach us by phone, through our support portal, or by email, whichever is easiest in the moment. Help is available 24/7. We support remote and hybrid employees too, using Microsoft 365, Intune and remote support tools to secure and support your team wherever they work.

Who We Work With

We focus on small and mid-sized businesses across the DC region. Some have no in-house IT, and some have an IT manager who needs more hands, better tools or round-the-clock coverage. We work alongside existing IT staff, and we support remote and hybrid employees wherever they are.

Why DPS Concepts

Our leadership team has built and run IT for some of the industry's most demanding environments, including growing a 24/7 support organization to 75 engineers. You get that depth with small-business attention: plain-language advice, recommendations based only on what you need, and a leader at DPS who is accountable for your account.

Springfield and DC-Area IT Support Questions

Where is DPS Concepts based?
We're based in Springfield, Virginia, and in Summerville, South Carolina. The same services and the same support team are available from both.

Do you work with businesses in DC and Maryland?
Yes. We support businesses across Northern Virginia, Washington DC and Maryland, and we also serve the Charleston, SC area. We also support businesses anywhere in the U.S. remotely. See all the areas we serve.

How do my employees get help?
By phone, through our support portal, or by email, any time, day or night.

What does it cost?

It depends on the number of people and devices and what you need covered. Call or send a message, and we'll give you a clear quote.

Get IT Support in Springfield and the DC Area

Call +1 (843) 418-2807 or contact us to talk about IT support for your DC-area business.