IT Support for Summerville Businesses
DPS Concepts is a managed IT company based in Summerville, South Carolina. We look after the computers, networks, email and security that local businesses run on, with 24/7 support and engineers who bring more than 25 years of enterprise experience. If you're looking for IT help near you in Summerville, you're talking to a neighbor.
Local IT Support From a Summerville Company
Many small businesses in Summerville get their IT from a company based somewhere else, or from whoever is available when something breaks. We're based here, and we work with businesses across the Summerville and Charleston area, including Goose Creek, Ladson, Moncks Corner, North Charleston, Hanahan, Mount Pleasant, Daniel Island, James Island, West Ashley, Charleston, Nexton and Knightsville. When you call, you reach our live support team, who know your systems. Problems are fixed remotely whenever possible, so you aren't waiting on a drive. When a problem needs hands on a machine, we can come to you.
What's Included
24/7 Support
Help is available around the clock when needed with proactive support.
Proactive Monitoring
We watch your computers, servers, and network for warning signs and act before small issues become outages.
Maintenance and Patching
We keep systems operating and software updated and running smoothly.
Desktop and Server Support
We troubleshoot and fix hardware and software problems on workstations and servers.
Network Support
We keep your internet, Wi-Fi, and network equipment reliable and secure.
Mobile Device Management
We secure and manage company phones and laptops, wherever your team works.
Cybersecurity, Backup and Microsoft 365 in Summerville
Keeping your computers running is only part of the job. Our cybersecurity plans cover endpoint protection, email security, multi-factor authentication, patch management, and threat detection and response, sized to your business and your budget. Managed backup and disaster recovery protects your servers, workstations and Microsoft 365 data, and we watch it every day and test restores.
We also set up and support Microsoft 365, including email, Teams, OneDrive and SharePoint, plus Intune and Windows Autopilot to manage company laptops and phones.
How Getting Started Works
We start by learning about your business and reviewing your current technology. Then we document your systems, set up monitoring and security, and address any urgent issues. Your team will know exactly how to reach us for help from day one.
How Your Team Gets Help
Your employees can reach us by phone, through our support portal, or by email, whichever is easiest in the moment. Help is available 24/7. We support remote and hybrid employees too, using Microsoft 365, Intune and remote support tools to secure and support your team wherever they work.
Who We Work With
We focus on small and mid-sized businesses in and around Summerville, from companies with no in-house IT staff to those with an IT manager who needs extra tools and support. We work alongside in-house IT teams, and we support remote and hybrid employees wherever they work.
Why DPS Concepts
Our leadership team has built and run IT for some of the industry's most demanding environments, including growing a 24/7 support organization to 75 engineers. We explain things in plain language, only recommend what your business actually needs, and every client relationship has an owner at the leadership level who cares about the outcome.
Summerville IT Support Questions
Are you actually based in Summerville?
Yes. DPS Concepts is based in Summerville, South Carolina, and we also have a base in Springfield, Virginia, serving Northern Virginia.
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Do you only work with Summerville businesses?
No. We work across the Charleston area, including Charleston, North Charleston, Mount Pleasant and Goose Creek, as well as Northern Virginia, and we support businesses anywhere in the U.S. remotely. See all the areas we serve.​
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How do my employees get help?
By phone, through our support portal, or by email, whichever is easiest at the time. Support is available 24/7.
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What does it cost?
It depends on how many people and devices you have and what you need covered. Call us or send a message, and we'll walk through it with you.
Get IT Support in Summerville
Call +1 (843) 418-2807 or contact us to talk about IT support for your Summerville business.